Writer Bonnie Gillespie captures the problem of the modern university in the following sentence.
When you try to be everything to everyone, you accomplish being nothing to anyone. — Bonnie Gillespie
Universities are too big. They attempt to do too much, to solve too many problems, to reach too many types of students.
The answer is not to bundle services, as some colleges have attempted to do, or even worse — add additional services to help students navigate the maze that is the college experience.